Distance Service Agreement and Pre-contract Information

1. Parties

Service provider: Student Apply Eğitim Teknoloji Danışmanlık Ltd. Şti. ("TasselWay") · Address: Çifte Havuzlar Mah. Eski Londra Asfaltı Cad. Kuluçka Mrk. A1 Blok No: 151/1C İç Kapı No: B34, Esenler / İstanbul, Türkiye · Tax office / no: Esenler / 7811068750 · Email: info@tasselway.com · Phone: +90 539 623 22 20

Student: the person who provides their identity and contact details in the application form. If the student is under 18, the agreement is concluded with the consent of their parent or guardian.

2. Subject of the agreement

TasselWay provides the following advisory services for the student's application to the chosen programme at our partner universities in China:

• information on choosing a programme and university,
• checking the application documents and reporting anything missing,
• submitting the application to the university and following it until a decision is made,
• forwarding the admission letter to the student,
• guidance on the student visa (X1), accommodation and final enrolment steps.

3. Not included in the service

The following fees and costs are not included in the service fee and are paid by the student directly to the relevant institution:

• university tuition, the university's own application fee, dormitory and health insurance fees,
• visa fees, flights, medical report, translation, notary and apostille costs,
• language and aptitude test fees (e.g. HSK, IELTS, CSCA).

4. Service fee and payment

Application fee: individual applications are subject to an application fee of USD 50; the application is sent to the university once this fee is paid. The application fee is separate from the service fee and is not deducted from it.

The service fee arises only when the student is admitted by the university and depends on the programme: medicine and dentistry USD 12,000; engineering, technical and health programmes USD 1,500; other programmes USD 1,000. The amount shown on the programme page and in the application form at the time of application applies.

The service fee is paid within 14 days after the admission decision is notified to the student, by bank transfer to TasselWay's bank accounts or by card when offered on the website. For payments in Turkish lira, the Central Bank of the Republic of Türkiye selling rate on the payment date applies. Please quote the application number in the payment reference.

Until the service fee is paid, support services for the visa and final enrolment stages may not be provided.

5. No guarantee of admission, visa or scholarship

Admission decisions are made by the university, visa decisions by the competent authorities of the People's Republic of China, and scholarship decisions by the relevant institutions. TasselWay does not guarantee admission, a visa or a scholarship and cannot be held responsible for these decisions.

6. Student's obligations

The student undertakes:

• To provide accurate, complete and timely information and documents,
• to follow the deadlines of the university and visa processes and respond to requests,
• to comply with the rules of the university and the laws of China.

If false or misleading documents are provided, TasselWay may terminate the agreement immediately; in that case any fee paid is not refunded and the necessary legal notifications may be made.

7. TasselWay's obligations

TasselWay undertakes:

• To provide the service with due care and in good faith,
• to keep the student informed of the application status through the tracking page and by email,
• to process and protect personal data in line with the Privacy Notice (KVKK).

8. Right of withdrawal

The student may withdraw from the agreement within 14 days of its conclusion (the submission of the application form) without giving any reason and without penalty, by email to info@tasselway.com.

If the student withdraws before the application has been sent to the university, the application fee paid is refunded within 14 days. No service fee is charged before an admission decision; the student may withdraw their application at any time until a decision is made.

With the student's consent, the application service is performed when the application is sent to the university and the advisory service when the admission decision is obtained; for these services the right of withdrawal cannot be exercised under Article 15(1)(ğ) of the Regulation on Distance Contracts. In that case the Refund and Cancellation Policy applies.

9. Refunds

The service fee is not refundable after the admission letter. The exceptions (duplicate payment, cancellation of admission by the university) are set out in the Refund and Cancellation Policy, which forms part of this agreement.

10. Limitation of liability

Where TasselWay's fault is proven, its liability is limited to the service fee paid by the student. TasselWay is not responsible for delays or damage caused by decisions of universities, consulates or other third parties, changes in legislation, or force majeure (pandemics, war, natural disasters, border closures, etc.).

11. Personal data

Personal data is processed in accordance with the Privacy Notice (KVKK) and Privacy Policy published on the website.

12. Notices and complaints

Notices between the parties are sent by email to the address the student gives in the application form and to info@tasselway.com.

Requests and complaints can be sent to info@tasselway.com or made by phone on +90 539 623 22 20.

13. Dispute resolution

This agreement is governed by Turkish law. Within the monetary limits announced each year by the Ministry of Trade, Consumer Arbitration Committees at the consumer's place of residence or where the transaction took place are competent; above those limits, Consumer Courts are competent. For students without a place of residence in Türkiye, the Istanbul Courts and Enforcement Offices are competent.

14. Entry into force

The agreement is concluded when the student ticks the box "I have read and accept the Service Agreement and the Refund and Cancellation Policy" in the application form and submits the application. The date of acceptance and the version of the agreement are stored in the application record; on request, the text is sent to the student by email.